The AirOps Performance Promise

We built AirOps to help brands get found — and stay found — in AI Search. ‍

Now we’re putting our confidence behind it.

If your Custom Agent doesn’t deliver measurable results, we’ll refund up to $1,000,000 USD of your eligible spend.

Because we’re confident: when your agent runs on AirOps, it drives real visibility and measurable growth.

How does it work?

• Launch with confidence: Build and deploy your Custom AI Agent through AirOps.
• Track results: Run your agent across key workflows — refresh, create, localize, engage off-site.
• Don’t see measurable impact? Request a refund of your eligible usage spend — up to $1 million USD.
• Covered spend: Usage fees incurred from your custom agent during its first six months of activation.

We believe in accountability through outcomes.

If your agent doesn’t move the needle, you shouldn’t pay for it.

What qualifies as “results”?

Brands that use AirOps typically see substantial gains in AI Search traffic within the first few months.

If your brand’s AI Search-attributed traffic fails to increase by at least 3× over your baseline within the first six months after activation, you’re eligible to request a refund for your eligible usage spend.

Why we’re offering this

AI Search rewards depth, quality, and precision—exactly what AirOps helps teams build.

Teams like Webflow and Chime have already multiplied their AI visibility several times over using AirOps in just months.

We’re confident your results will follow—so confident we’re backing them with up to $1M.

Interested? Reach out to our team to join today.

AirOps Performance Promise (“Program”)

The AirOps Performance Promise (“Program”) allows qualifying customers to request a refund of up to $1,000,000 USD in eligible usage spend if their Custom AI Agent does not achieve defined performance thresholds within the six-month evaluation period.

This Program is not a guarantee or warranty of results and is subject to the conditions below.

1. Eligibility

To qualify, a customer must:

1. Be a new or first-time Custom Agent customer.
2. Complete a custom agent buildout through the AirOps Solutions Architect program under a signed agreement.
3. Follow our best practices guide for success, and connect measurement tooling like GA4.
4. Remain in good standing under their Master Services Agreement throughout the Evaluation Period.
5. Submit a refund request within 15 days after the end of the Evaluation Period.

2. Performance Criteria

A customer may request a refund if:

• The Custom Agent fails to produce at least a 3× increase in AI Search-attributed traffic compared to the baseline period, as displayed in the customer’s AirOps dashboard; and
• The customer submits a valid refund request within the deadline above.

Customer Responsibility: Customers are responsible for retrieving, documenting, and submitting performance data from their AirOps dashboard. AirOps is not obligated to proactively analyze or report results on the customer’s behalf.

Verification: AirOps may review submitted data to confirm eligibility and accuracy prior to issuing any refund.

See the Program Terms & Conditions for more information.

Terms

These Customer Terms of Service (these “ Customer Terms”) describe your rights and responsibilities when using the web-based software platform and related services (the “ Services”) offered by Rivington Labs, Inc. dba AirOps (or its successors or assigns) (“ AirOps,” “ we”, “ our”, or “ us”). If you are a Customer (defined below), these Customer Terms govern your access and use of our Services. These Customer Terms (or, if applicable, your written agreement with us) and any Order Form(s) (defined below) together with all documents referenced herein form the “ Agreement” between Customer and us.

If you subscribe to, or access or use the Services, create an organization, invite users to that organization, or use or allow use of that organization after being notified of a change to these Customer Terms, you acknowledge your understanding of the then-current Agreement and agree to the Agreement on behalf of Customer. You also acknowledge that you have read and understood our Privacy Notice available at [Hyperlink to be inserted]. Company reserves the right to modify these Terms and will provide notice of these changes as described below. Please make sure you have the necessary authority to enter into the Agreement on behalf of Customer before proceeding.

PLEASE READ THESE TERMS CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. THESE TERMS CONTAIN A MANDATORY INDIVIDUAL ARBITRATION PROVISION IN SECTION 13.2 (THE “ ARBITRATION AGREEMENT”) AND CLASS ACTION/JURY TRIAL WAIVER PROVISION IN SECTION 13.3 (THE “ CLASS ACTION/JURY TRIAL WAIVER”) THAT REQUIRE, UNLESS YOU OPT OUT PURSUANT TO THE INSTRUCTIONS IN SECTION 13.2, THE EXCLUSIVE USE OF FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES BETWEEN YOU AND US, INCLUDING ANY CLAIMS THAT AROSE OR WERE ASSERTED BEFORE YOU AGREED TO THESE TERMS.